FREQUENTY ASKED QUESTIONS

Q. How Many Sheets Do I Need?
A. Recommended: 2-6 Sheets for a personal or 6-pack cooler 6 Sheets for a small cooler and 12 Sheets for a large cooler (1 Sheet for each 8 Quarts)

Q. How do I activate my new Chilly Chillers™ reusable dry ice pack / gel pack sheets?
A. Chilly Chillers™ reusable dry ice packs / gel packs start as a flat sheet and absorbs water through a special perforation technology in the surface of the product.This is achieved by scrunching the sheets between your hands whilst immersed in warm water for a few minutes until the air bubbles have escaped.The hydration process will now begin and the cells will swell ready for the products to be used both cold or hot.

The water enters through the surface and activates the polymer, which then swells the sheet into 24 individually sealed cells Which enables the product to be flexible when frozen and cut to size.

Chilly Chillers™ reusable dry ice packs / gel packs can be used hot, cold or frozen can not only keep your food and drinks icy cold for days on end in the cooler but is also very effective at reducing battery consumption when placed in 12 volt fridge/freezers due to its eutectic qualities, which minimise thermostat activity.

Q. Can I cut the sheet apart?
A. Chilly Chillers™ sheets can be cut to size into half or quarter size sheets, strips, or single cells.

Q. Can I use them with food?
A. This unique product is non-toxic and perfect to take in lunches and beverage coolers for food preservation. Your fishing or camping trip won't be complete without Chilly Chillers. You can either thaw them out or warm them up to be used as hot packs.

Q. Can I use Chilly Chillers™ for shipping goods?
A. Yes! They are great for shipping and legal to take on airplanes.

Q. Can I use ice with Chilly Chillers™?
A. No! Do not mix Chilly Chillers sheets with regular ice as regular ice melts much faster and will absorb the energy from Chilly Chillers sheets to try and stay frozen, resulting in Chilly Chillers sheets losing its chill much quicker than if used by itself.

Q."Re-usable dry ice?"
A. A remarkable leap forward in ice pack technology utilising a cross-linked polyacrylate polymer that can be frozen right down to minus 190C (that's more than twice as cold as dry ice!). Chilly Chillers sheets are often frozen in blast freezers to minus 80C when used in dry ice applications

Q. Do you have any hints for optimum performance of your Chilly Chillers™ sheets
A. 1. Always use a minimum of 1 sheet per 7-8 litres of cooler size. The more mass of Chilly Chillers™ sheets the better, and the longer it will last. Chilly Chillers™ sheets take up less room than regular water ice, and is lighter.
2. Place a sheet or more on top of your food, as cold falls.
3. The colder the food or drinks are when placed into the cooler, the longer Chilly Chillers™ sheets will keep them that way.
4. Chilly Chillers™ sheets can also be cut to size, between the individual cells, to fit your application.
5. If you are going away for an extended period, turn your freezer to maximum freeze(approx. -18C) for 3 or 4 days before departing. Unlike water ice, Chilly Chillers™ sheets being an industrial refrigerant, will maintain temperatures beyond -25C. The lower the temperature Chilly Chillers™ sheetsare frozen at, the longer it stays frozen.
6. Storage. When not using your Chilly Chillers™ sheets they can be stored in an open plastic bag in a cupboard or freezer. They are virtually maintenance free, but can be run under the water every so often to maintain or regain hydration. Remember to leave a thumb indentation in each cell for room to expand whilst freezing.
7. Travel Hint. Say you are going away for a long period. If you take 2 coolers you can take full advantage of Chilly Chillers™ sheets commercial performance. Freeze several sheets and put them in your spare cooler. Fill your first cooler as usual with another lot for immediate use. When the first set thaws out, replace them from the second cooler, and continue your trip.
8. Do not mix Chilly Chillers™ sheets with regular ice as regular ice melts much faster and will absorb the energy from Chilly Chillers™ sheets to try and stay frozen, resulting in Chilly Chillers™ sheets losing its chill much quicker than if used by itself.
9. Hot Body. To use Chilly Chillers™ sheets hot, place in microwave in increments of 1 minute making sure after each minute that Chilly Chillers™ sheets are not too hot to place on your body or use. Always use a towel between your body and the product and remove immediately if it feels too hot.
10. Hot Food. Chilly Chillers™ sheets can be used inside ice boxes or cooler bags for keeping food hot.


Situations that may cause Chilly Chillers ™ Sheets to sweat
Here are 3 situations that would cause the product to sweat and solutions to correct Problem

1. Dried soap residue in sink will create a sticky feel to sheet. The soap mixes with the polymer to create the sticky feel to your sheet of product.

Solution: Clean your sink and put Chiller back in fresh water. Then dry very thoroughly and put back in freezer. You may have to repeat this process several times.

2. Sheets left in an air tight box/cooler for more than 24 hours and they have reached room Temperature will cause sheet to sweat.

Solution: Don’t leave in air tight container for 24 hours.

3. If more than 6 sheets are hydrated without the water being changed this can sometimes turn the water slippery, which in turn effects the sheets.

Solution: Change water every 6 sheets.